Help and Support
This free website has been designed to help find appropriate sources of financial support based on your particular needs and circumstances but does not list all charities that will assist you.
NHS Credit Crunch Stressline – 0300 123 2000
8am-10pm, seven days a week
Citizens AdviceLeeds CAB offers advice on a wide range of subjects and is open to everyone living or working in the Leeds Metropolitan District. The main subjects we can advise on are: Benefits & Tax Credits; Debt; Housing; Employment rights. We can also help with many other subjects including fuel bills, discrimination, tax, legal matters and more. To see an adviser at the City Centre Bureau you will have to call in during our drop-in opening hours, where we will provide you with a short (5 to 10 minute) assessment looking at how you can best get help with your enquiry.
Information on where and when Citizens advice is open is available here;
http://www.leedscab.org.uk/Telephone information service – 0844 477 4788 (minicom: 0113 281 6749).
Or alternatively, advice online can be found here;
BankruptcyBankruptcy is one way of dealing with debts you can’t pay. Your assets can be used to pay your creditors (people you owe money to). You are subject to certain restrictions and discharged (freed) from your debts after a period of time.
A guide to bankruptcy by the government and how to apply can be found here;
Consumer Credit Counselling Service (CCCS)The CCCS provides free and confidential counselling on debt problems – including personal budgeting and credit advice.
0800 138 1111
Monday to Friday 8.00 am to 8.00 pm
Leeds City Credit UnionLeeds City Credit Union is an organisation that provides straightforward, affordable financial services to anyone who lives or works in the Leeds Metropolitan area. Members of LCCU make regular payments into a range of savings accounts – this fund then provides the basis for preferential rate loans.
http://www.leedscitycreditunion.co.uk0113 242 3343
Leeds City Credit Union Ltd.
31 New York St,
The Welfare Rights UnitThe Welfare Rights Unit is part of Leeds City Council’s Customer Services Team. We offer free, confidential and impartial advice and support on a whole range of welfare benefits.
http://www.leeds.gov.uk/residents/Pages/Welfare-Rights.aspxTel: 0113 3760452 or by e-mail on [email protected]
Our office hours are Monday to Wednesday 9am – 4.30pm, Thursday 9am – 3.30pm, Friday 9am to 4pm.
Leeds Money BuddiesMoney Buddies are volunteer money friends that will work with you to help you save money, maximise your income, develop budgets and financial statements, negotiate with people you owe money to, help you switch utility suppliers, apply for grants such as Yorkshire Water Community Trust, Charis Grants and Discretionary Housing Payments, explain what an illegal loan shark is, help you to report an illegal loan shark, help you apply for Credit Union accounts. on-line and will look at other ways of saving money with you.
The Market Place Drop-In is open four days a week:
Wednesday 3 – 6pmThursday 12 – 3pmFriday 2 – 5pmSaturday 12 – 4pmCounselling and My Plan is by appointment only, with sessions available Wednesday to Saturday including some evening appointments.
http://www.themarketplaceleeds.org.uk/28 Kirkgate City Centre, Leeds LS2 7DR
Tel: 0113 246 1659
Leeds CounsellingSituated in Leeds city centre, we offer self-pay counselling therapy to individuals who want to improve their emotional health and wellbeing. You don’t have to be referred by your GP, and you can contact us directly on 0113 245 0303 to book an initial appointment.
[email protected] people pay less than our standard fee of £46 per session, and our lowest fee is £12.
The BeckThe Beck provides targeted support to young people aged 13 – 19 in East Leeds and delivers a range of services including: intensive one-to-one support; group work; off-site education; sports activities; sexual health; counselling; mediation and parent support.
Services are delivered from our centre in Killingbeck (near Asda), in schools and from a range of community settings in East Leeds.
We aim to offer a wrap around service under one roof to vulnerable young people.
Unit 2 Killingbeck Court,
Killingbeck Office Village,
Tel: 0113 881 4800
Fax: 0113 240 2929
Law Advice for Children and Young peopleIf you need legal advice on any topic, please call our Child Law Advice Line (freephone) on 08088 020 008
ParentlineHelp and advice for anyone looking after a child.
Freephone 0808 800 2222
Free Fire Safety AssessmentOnline booking for a free assessment including free fire alarms and a plan for evacuation in the event of a fire.
Adult Social CareAdult Social Care provides help and support for older people, those with mental health problems, sensory or physical impairments, learning disabilities and other people with special needs, so that they can live as independently as possible.
www.leeds.gov.uk/Health_and_social_careTel: 0113 222 4401
IAPTNorthpoint Wellbeing (formerly known as Leeds Counselling) is one of four agencies delivering the Leeds IAPT service in Leeds, as part of the Improving Access to Psychological Therapies programme.
This service is intended to help NHS patients with common mental health problems such as depression, anxiety and panic attacks, and stress. The service is available for people aged 17+ upwards.
You can refer yourself to the Leeds IAPT service by calling
Tel:0113 843 4388
or visiting www.leedsiapt.com
Family LivesFamily Lives is a charity with over three decades of experience helping parents to deal with the changes that are a constant part of family life. We know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents. Our role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals. We believe that happy children come from happy families and currently support families to improve the outcomes for over 1 million children each year.
Tel: 0808 800 2222
Grandparents AssociationThe national charity which supports all grandparents and their families. We not only celebrate the joys of grand-parenting, but our helpline and our expert advice is there to help you, whatever your problem.
Tel: 0845 434 9585
The Yorkshire & Humberside One Stop Service provides a wide range of advice and information to refugees and asylum seekers in the region.
Tel: 0113 244 9404
1 Dewsbury Road,
National Free Phone Helpline & Emergency Accommodation (24hrs)
Tel: 0808 2000 247
Support After Rape and Sexual ViolenceSupport After Rape & Sexual Violence Leeds (SARSVL) is a feminist organisation supporting women and girls who have been affected by sexual violence at any time in their lives, promoting their needs and working towards the elimination of sexual violence.
SARSVL run a confidential helpline on;
Tel: 0113 202 1844
6 – 8pm Mon, Weds, Thurs, Fri
Behind Closed DoorsBehind Closed Doors provides support to women living in Leeds, whose lives have been affected by domestic abuse
Behind Closed Doors offers:
completely confidential information and support on any aspect of domestic abuse. practical and emotional information and support over the phone or face to face. training in the local community covering issues such as housing, health, child protection, legal and financial services as well as issues facing women experiencing or who have experienced domestic abuse. Website: http://www.behind-closed-doors.org.uk/contact/Helpline: 0800 3282430
General Enquiries: 0845 673 0008
Fax: 0113 391 1910
Write: PO Box 275, Leeds, LS19 9BN
You must become a member to be able to bid on properties.
You can contact us on
(0113) 222 4413
http://www.leedshomes.org.uk/Membership application form;
http://www.leedshomes.org.uk/docs/LeedsHomesMembershipFormRRev91110.pdfOr you can pick up a form from your local Housing Office/One Stop Centre or by telephoning (0113) 222 4413
St Judes Furniture StoreThe warehouse is located in the up-coming ‘village’ of Holbeck, about 10 minutes walk south of Leeds City railway station and half a mile from Junction 3 of the M621 motorway.
Supply of good quality 2nd hand furniture and electrical goods to referral clients.
£10 Delivery Charge
Tel: 0113 245 0800
http://www.svp.org.uk/02whatwedo/stjudesfurniturestore.htmEmail; [email protected] donations of furniture and referrals:
Tel: 0113 245 0800
Tel: 0800 298 5787
Monday to Thursday – 9am and 5pm
Fridays – 9am and 4.30pm
The Leeds Centre for Sexual Health / GUM (NHS Service)This is a clinic specialising in providing sexual health services. The service includes investigation and treatment of all sexually transmitted infections including HIV/AIDS. Sexual health advice, information, education and counselling available. Confidential service. No age limit. The Appointment line is open between 9:00- 16:30 Mon – Fri
Call 0113 392 6724 or 0113 392 6725 for appointments (an appointment can normally be made within 48 hours)
Call 0113 39 22722 for cancellations (Automated Line)
Website: http://www.leedsth.nhs.uk/sites/sexual_health/index.phpHIV testing website: http://www.leedssexualhealth.com/hiv-testingOpening Times
Mon: 8.45am – 4.45pm
Tues: 8.30am – 7.30pm
Wed: 8.45am – 4.45pm
Thurs: 8.30am – 7.30pm
Fri: 8:45am – 4.45pm
Department of Genito-Urinary Medicine,
Leeds General Infirmary,
The forum was created by parents who have children with special needs and is run by parents so we are all in this together. With us you will realise you are not alone.
Through the Maze – Signposting and Information Service
We can speak to you and advise you about Leeds based support services. We have information about social activities, employment, respite, advocacy and much more.
Monday to Friday 9-5pm
Connexions Eastgate You can get help If you have left school, or are not attending school, and you are aged13-19. You can get help up to the age of 25 if you have a learning difficulty or disability.
The Connexions Centre, 5th Floor, No 1 Eastgate, Leeds LS2 7LY
Tel: 0113 220 4850
Email: [email protected]
Tuesday-Friday 12noon – 4.30pm
(ask to speak to a youth worker)
Leeds SEN IASS – Formally Parent Partnerships
Leeds Special Educational Needs Information Advice Support Service provides impartial advice information and guidance to support parents children and young people to make the right choices in education.
Tel: 0113 395 1200
ScopeScope exists to make this country a place where disabled people have the same opportunities as everyone else. Until then, we’ll be here. We provide support, information and advice to more than a quarter of a million disabled people and their families every year. We raise awareness of the issues that matter. And with your support, we’ll keep driving change across society until this country is great for everyone.
Tel: 0808 800 3333